Terms of service
1. Introduction
Welcome to GoVolt Energy Ltd ("we", "us", or "our"). These Terms of Service ("Terms") govern your use of our web and mobile app services designed for EV drivers and businesses to manage their individual cars and fleets. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
2. Eligibility
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.
3. Services Offered
We offer both free and paid services to our users. Our services include, but are not limited to, web and mobile app solutions for managing electric vehicles (EVs) and fleets.
4. Personal Information Collection
We collect the following personal information from users:
Name
Contact information
Date of birth
Car information
Car telematics data
Business information
Location data
5. Cookies and Tracking Technologies
We do not currently use cookies but may do so in the future. Users will be notified of any changes to this policy.
6. User-Generated Content
All content generated by users belongs to GoVolt Energy Ltd. Users may be rewarded for their data contributions, but this is not guaranteed.
7. Account Creation and Data Access Consent
Users are required to create an account to use our services. At times, it will be mandatory for users to grant data access consent to their car's telematics data.
8. Account Termination
Individuals: Users can cancel any subscriptions at any time to stop renewal for the next monthly or annual amount. Users can deactivate their accounts within the app.
Businesses: Businesses must contact GoVolt Energy Ltd to cancel any contracts.
9. No Warranties or Guarantees
We do not offer any warranties or guarantees for our services.
10. Limitation of Liability
GoVolt Energy Ltd will not be held liable for any damages unless detailed in a specific contractual obligation.
11. Intellectual Property Rights
All data generated within or by our services are the intellectual property of GoVolt Energy Ltd.
12. Refund and Cancellation Policy
Individuals: There is no refund policy.
Businesses: Specific refund guidance is covered within their contracts. Cancellations are covered under account termination.
13. Support
You can contact our support team using in-app channels or directly by emailing nick@govolt.io.
14. Dispute Resolution
Disputes will be resolved following industry standards where possible and will be handled with care and fairness.
15. User Conduct
Users must not abuse our technology, infrastructure, or features. Any manually added information or data must be accurate to avoid misleading GoVolt Energy Ltd or the community. Failure to comply may result in account termination.
16. Updates to Terms of Service
We may update our Terms of Service frequently as new features are launched or adapted. Updates will be communicated via email or in the mobile app.
17. Third-Party Services
We integrate with third-party services. By registering or signing up, users accept the use of these services.
18. Data Retention and Deletion
We will retain only the data required for the service and apply sensible retention rules. Some data may be held for longer periods in an anonymized state.
19. Specific Terms for EV Charging and Fleet Management
We are not the owners of the charging infrastructure nor the fleet.
20. Service Updates and Changes
We will handle updates or changes to our services in line with industry standards.
21. Trial Periods
We may offer trial periods for our services.
22. Payment Methods and Billing
We accept a broad range of payment methods appropriate for the user's region.
23. Geographical Restrictions
Our services are only available for use in the United Kingdom.
24. Notification of Changes
Updates to our Terms of Service will be communicated via email or in the mobile app.Please review this draft and let me know if there are any additional details or changes you would like to make.
